Returns & Exchanges
At Himalaya Optical, we strive to ensure your vision is perfect and your style is unmatched. If you are not completely satisfied with your eyewear, we offer a seamless return and exchange process within 7 days of delivery.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the item you wish to return or exchange.
Quality Inspection
Ensure the frames and lenses are in their original condition, including the protective case, cleaning cloth, and all authenticity certificates.
Secure Packaging
Pack the eyewear securely in its original box to prevent any damage during transit and attach the provided return shipping label.
Refund Processing
Once our optical experts verify the returned item, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing